Privacy Policy
Effective date: [DATE OF LAUNCH]
Introduction
AerisMD ("AerisMD," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website (aerismd.com) or use our telehealth services.
This policy applies to information collected through our website and marketing channels. Protected health information you share during a clinical encounter is governed separately by our Notice of Privacy Practices and applicable HIPAA regulations.
Information we collect
Information you provide directly:
Name, email address, phone number, and other contact information when you contact us, request information, or sign up for services
Medical and health information when you complete a telehealth consultation (governed by our Notice of Privacy Practices)
Payment information processed through our third-party payment processor (we do not store full payment card numbers)
Information collected automatically:
IP address, browser type, device information, operating system
Pages viewed, time spent, referring URLs
Cookies and similar tracking technologies
How we use information
We use the information we collect to:
Provide and improve our telehealth services
Communicate with you about appointments, prescriptions, and care
Process payments
Send service updates and, where you've opted in, marketing communications
Comply with legal obligations
Analyze website performance and improve user experience
How we share information
We do not sell your personal information. We share information only with:
Healthcare providers involved in your care (the prescribing physician, our partner pharmacy)
Service providers who help us operate (telehealth platform, payment processor, email service, hosting provider) — all bound by confidentiality and, where applicable, HIPAA Business Associate Agreements
Legal authorities when required by law, subpoena, or to protect rights and safety
Cookies and tracking
We use cookies and similar technologies to operate our website and analyze usage. You can control cookies through your browser settings. Disabling cookies may limit some functionality.
Your rights
Depending on your location, you may have rights to:
Access the personal information we hold about you
Request correction or deletion
Opt out of marketing communications
Request a copy of your medical records (governed by HIPAA, not this policy)
To exercise these rights, contact us at [PRIVACY EMAIL].
California residents
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Confidentiality of Medical Information Act (CMIA). [LAWYER TO COMPLETE WITH CCPA-SPECIFIC DISCLOSURES.]
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy. Material changes will be communicated via email or website notice.
Contact
AerisMD [BUSINESS ADDRESS] [PRIVACY EMAIL]
Effective date: [DATE OF LAUNCH]
Introduction
AerisMD ("AerisMD," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website (aerismd.com) or use our telehealth services.
This policy applies to information collected through our website and marketing channels. Protected health information you share during a clinical encounter is governed separately by our Notice of Privacy Practices and applicable HIPAA regulations.
Information we collect
Information you provide directly:
Name, email address, phone number, and other contact information when you contact us, request information, or sign up for services
Medical and health information when you complete a telehealth consultation (governed by our Notice of Privacy Practices)
Payment information processed through our third-party payment processor (we do not store full payment card numbers)
Information collected automatically:
IP address, browser type, device information, operating system
Pages viewed, time spent, referring URLs
Cookies and similar tracking technologies
How we use information
We use the information we collect to:
Provide and improve our telehealth services
Communicate with you about appointments, prescriptions, and care
Process payments
Send service updates and, where you've opted in, marketing communications
Comply with legal obligations
Analyze website performance and improve user experience
How we share information
We do not sell your personal information. We share information only with:
Healthcare providers involved in your care (the prescribing physician, our partner pharmacy)
Service providers who help us operate (telehealth platform, payment processor, email service, hosting provider) — all bound by confidentiality and, where applicable, HIPAA Business Associate Agreements
Legal authorities when required by law, subpoena, or to protect rights and safety
Cookies and tracking
We use cookies and similar technologies to operate our website and analyze usage. You can control cookies through your browser settings. Disabling cookies may limit some functionality.
Your rights
Depending on your location, you may have rights to:
Access the personal information we hold about you
Request correction or deletion
Opt out of marketing communications
Request a copy of your medical records (governed by HIPAA, not this policy)
To exercise these rights, contact us at [PRIVACY EMAIL].
California residents
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Confidentiality of Medical Information Act (CMIA). [LAWYER TO COMPLETE WITH CCPA-SPECIFIC DISCLOSURES.]
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy. Material changes will be communicated via email or website notice.
Contact
AerisMD [BUSINESS ADDRESS] [PRIVACY EMAIL]